Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request information, request a quote, or arrange for tile installation services. This may include:
● Your name● Phone number● Email address● Property or project address● Information about your tile installation project● Details you provide about your renovation or construction project● Any other information you choose to provide when communicating with us
We may also collect limited information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information. This information may be collected through cookies, analytics tools, or similar technologies.

How We Use Your Information

Wes’s Creative Tile collects and uses personal information for purposes that are reasonably appropriate for operating our business and providing our services. This may include:
● Responding to inquiries and requests for information● Providing estimates or quotes● Scheduling consultations, measurements, or tile installation services● Communicating with you about your project● Providing and managing our services● Maintaining project and customer records● Responding to questions, concerns, or service requests● Improving our website, services, and customer experience● Meeting applicable legal, accounting, or business requirements
We will only collect personal information that is reasonably necessary for these purposes or as otherwise permitted or required by law.

Consent

Where required by applicable privacy laws, Wes’s Creative Tile will obtain your consent before collecting, using, or disclosing your personal information.

By voluntarily providing personal information to us, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy, unless otherwise permitted or required by law.

You may withdraw your consent to certain uses of your personal information by contacting us. Please note that withdrawing consent may affect our ability to provide certain services or respond to certain requests.

Disclosure of Personal Information

Wes’s Creative Tile does not sell or rent personal information.

We may disclose personal information when reasonably necessary to provide our services, operate our business, or meet legal obligations. For example, information may be shared with service providers who assist us with website hosting, communications, technology, accounting, or other business operations.

We only disclose personal information for appropriate purposes and take reasonable steps to ensure that information is handled appropriately.

We may also disclose personal information when required or permitted by law, including where necessary to comply with a legal requirement, court order, or other lawful request.

Website Cookies and Analytics

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the website, and improve the user experience.

Analytics services may collect information such as pages viewed, general geographic information, browser or device type, referring websites, and other general usage information. This information is generally used in aggregate or de-identified form to understand website traffic and performance.

You can adjust your browser settings to restrict or disable cookies. Some website features may not function properly if cookies are disabled.

Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms. Wes’s Creative Tile is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Protecting Your Personal Information

Wes’s Creative Tile takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.

While we take reasonable precautions to protect personal information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records, and meet applicable legal or business requirements.

When personal information is no longer required, we take reasonable steps to securely destroy, delete, or anonymize it, as appropriate.

Accessing or Correcting Your Personal Information

You may request access to the personal information Wes’s Creative Tile has in its custody or control, subject to applicable legal requirements and exceptions.

You may also request that inaccurate or incomplete personal information be corrected.

To make a request regarding your personal information, please contact us using the information below. We may need to verify your identity before processing a request.

Privacy Questions or Concerns

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact Wes’s Creative Tile.
Wes’s Creative TilePhone: 672-230-6791Email: ac.evil%40elitsew
We will make reasonable efforts to respond to privacy-related requests and concerns in a timely manner.
If you are not satisfied with how your privacy concern has been handled, you may have the right to contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC).

Changes to This Privacy Policy

Wes’s Creative Tile may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable privacy requirements.

The updated policy will be posted on this website with the revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how Wes’s Creative Tile handles personal information, please contact us:
Wes’s Creative TilePhone: 672-230-6791Email: ac.evil%40elitsew